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File: //usr/share/doc/freetds-0.95.81/userguide/help.htm
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<HTML
><HEAD
><TITLE
>Getting Help</TITLE
><META
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TITLE="FreeTDS User Guide"
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TITLE="Slow connection or data retrieval"
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TITLE="Isolate the cause"
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BORDER="0"
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><TR
><TH
COLSPAN="3"
ALIGN="center"
><SPAN
CLASS="PRODUCTNAME"
>FreeTDS</SPAN
> User Guide: A Guide to Installing, Configuring, and Running <SPAN
CLASS="PRODUCTNAME"
>FreeTDS</SPAN
></TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="seemtooslow.htm"
ACCESSKEY="P"
>Prev</A
></TD
><TD
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><TD
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ACCESSKEY="N"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="CHAPTER"
><H1
><A
NAME="HELP"
></A
>Chapter 9. Getting Help</H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
><P
CLASS="LITERALLAYOUT"
>			Help&nbsp;me&nbsp;if&nbsp;you&nbsp;can,&nbsp;I'm&nbsp;feeling&nbsp;down<br>
			And&nbsp;I&nbsp;do&nbsp;appreciate&nbsp;you&nbsp;being&nbsp;'round.<br>
			Help&nbsp;me&nbsp;get&nbsp;my&nbsp;feet&nbsp;back&nbsp;on&nbsp;the&nbsp;ground,<br>
			Won't&nbsp;you&nbsp;please,&nbsp;please&nbsp;help&nbsp;me?<br>
			</P
></I
></P
></I
></TD
></TR
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="RIGHT"
VALIGN="TOP"
><I
><SPAN
CLASS="ATTRIBUTION"
>Beatles</SPAN
></I
></TD
></TR
></TABLE
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
><A
HREF="help.htm#RECONFIRM.INSTALLATION"
>Reconfirm the installation</A
></DT
><DT
><A
HREF="isolatecause.htm"
>Isolate the cause</A
></DT
><DT
><A
HREF="mailinglist.htm"
>The Mailing List</A
></DT
><DT
><A
HREF="askingforhelp.htm"
>What to include when asking for help</A
></DT
></DL
></DIV
><P
>In the battle against frustration and wasted motion, this manual is our first defense.  Our documentation is intended to make it possible for a knowledgeable user to, well, <SPAN
CLASS="emphasis"
><I
CLASS="EMPHASIS"
>use</I
></SPAN
> <SPAN
CLASS="PRODUCTNAME"
>FreeTDS</SPAN
> without further assistance.  We strive to include all known features and behaviors here, so you can work quickly and anonymously, and go home before 5:00.  Would that it were always thus.</P
><DIV
CLASS="SECT1"
><H1
CLASS="SECT1"
><A
NAME="RECONFIRM.INSTALLATION"
>Reconfirm the installation</A
></H1
><P
>For initial setup and login problems, review <A
HREF="confirminstall.htm"
>Confirm the installation</A
>.  Distinguish between <SPAN
CLASS="emphasis"
><I
CLASS="EMPHASIS"
>network</I
></SPAN
> and <SPAN
CLASS="emphasis"
><I
CLASS="EMPHASIS"
>server</I
></SPAN
> issues, between finding the server and logging into it.  The <CODE
CLASS="ENVAR"
>TDSDUMPCONFIG</CODE
> log will show how the servername is being looked up, what address &amp; port is being used, what TDS version is being used.  The <CODE
CLASS="ENVAR"
>TDSDUMP</CODE
> log will show quite clearly whether or not the server accepted the connection, and whether or not the login succeeded.  </P
><P
>Remember compiled-in defaults can be displayed with <B
CLASS="COMMAND"
>tsql</B
>:
<PRE
CLASS="SCREEN"
><SAMP
CLASS="PROMPT"
>$ </SAMP
><KBD
CLASS="USERINPUT"
>tsql -C</KBD
>
<SAMP
CLASS="COMPUTEROUTPUT"
>Compile-time settings (established with the "configure" script)
                            Version: freetds v0.0.95
             freetds.conf directory: /usr/local/etc
     MS db-lib source compatibility: no
        Sybase binary compatibility: no
                      Thread safety: yes
                      iconv library: no
                        TDS version: 7.0
                              iODBC: no
                           unixodbc: no
              SSPI "trusted" logins: no
                            Keberos: no </SAMP
></PRE
>
      
For <SPAN
CLASS="SYSTEMITEM"
>ODBC</SPAN
> setup issues, the <B
CLASS="COMMAND"
>osql</B
> script is intended to confirm the configuration files are all sane.  If it fails to report a problem, please post a message describing the problem to the mailing list.  Thanks.  </P
></DIV
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>Prev</A
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></TD
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><TD
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>Slow connection or data retrieval</TD
><TD
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ALIGN="center"
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>&nbsp;</TD
><TD
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ALIGN="right"
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>Isolate the cause</TD
></TR
></TABLE
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>